Terms & conditions.
A few simple ground rules help keep every session comfortable, fair and fun for everyone.
Last updated: September 3, 2026Bookings and availability
Bookings are confirmed only after our team has checked availability and accepted the request. Walk-ins are welcome when a station is available. Session times, station assignments and prices may be confirmed by phone before your visit.
Payments and cancellations
Payment and any cancellation or refund conditions will be explained at the time of booking. Please contact us as early as possible if your plans change so we can help release the station for another guest.
Using the café
Guests are expected to treat the equipment, furniture, staff and other guests with care. Deliberate damage, unsafe behaviour or disruption may result in a session ending without a refund and may require payment for damage caused.
Food, drinks and personal items
Please follow team guidance around food and drinks near gaming equipment. Consoles & Caffeine is not responsible for personal belongings left unattended on the premises.
Children and supervision
Parents or guardians are responsible for supervising children and ensuring that the selected games and activities are appropriate for them.
Changes to these terms
We may update these terms when our services, pricing or operating requirements change. The latest version will be published on this page. For questions, call +91 80529 97777.